amazon tech support can you use amazon unlimited with extended family not living with you?

today mar 4 2020

 

GANESAN HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.
Ganesan | Customer Service

Hello Debra
*Roger
G

12:01 PM

LOL
Hi Ganesan!

12:01 PM

Ganesan | Customer Service

How may I help you today?
G

12:01 PM

I was referred here for a question on “Can I share my “Amazon Music Unlimited Family Plan” with extended family members?”
the question is

12:01 PM

Ganesan | Customer Service

???I can understand your concern.I’ll surely help you with this.?
G

12:02 PM

Basically I’m married, I have my own “family” [kids], can I share a Family Plan with my wife and also with my brothers and sisters, parents, aunts, uncles, who don’t live with me (extended family, not living in same household) as well as immediate family? Docs say: “family members…with accounts…who are over 13” … (that I trust with my payment method I guess LOL) and also “members of your family” … ?

12:02 PM

Ganesan | Customer Service

Amazon Music Unlimited Family subscribers enjoy the same features that an Amazon Music Unlimited Individual subscriber enjoys. But, instead of paying per person, a family includes the primary subscriber, plus 5 family members.
Six individual streams can be enjoyed at the same time.
Each family member can build a music library, stream on mobile devices, and make music available for offline playback.
G

12:02 PM

OK, I’m the primary subscriber, who can count as a family member, can they be my extended family in various directions at the same time?
not living in my household?

12:03 PM

Ganesan | Customer Service

Note: Each member can stream music simultaneously on multiple devices using the same account.
G

12:04 PM

Yeah I’m not worried about running out of streams per se, just the legality of adding extended family members (not living with me) to my family streaming membership (within the limit of 6), is it allowed?

12:06 PM

Ganesan | Customer Service

For example, you can play music on a compatible device in your living room and kitchen (from your account), while four other family members play music on their own devices (from their accounts) for a total of six streams.
Each of the six family members (primary subscriber and five secondary members) have their own account, and six individual streams can be used at the same time
G

12:07 PM

Nice. Yeah I’m not worried about running out of streams per se, just the “is it allowed” of adding extended family members (not living with me) to my family streaming membership (within the limit of 6), is it allowed? Ex: to add my wife, mom, 1 kid, and an uncle, aunt, that don’t live with me?

12:09 PM

Ganesan | Customer Service

Yes Roger,
Yes you will add to your family member.But all family members on the subscription must live in the same country.
G

12:11 PM

OK so mixed, extended family members (not living with me, but living in the same country) is allowed, that’s right?

12:12 PM

Ganesan | Customer Service

Yes that’s right.
G

12:13 PM

OK perfect, thank you for your time Ganesan.

12:13 PM

Ganesan | Customer Service

Thanks for your understanding. You’re most Welcome. Is there anything else I can assist you with today? ?
G

12:13 PM

Have a great day, that’s it for me!

12:13 PM

Ganesan | Customer Service

Thanks much.

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